Bahama Sands Luxury Condominiums Policies

Check In/Check Out

• Check-In Time: After 4:00 p.m.
• Check-Out Time: Before 11:00 a.m.
• Must be 25 years of age or older to check in.
• A room entry key code will be emailed to guests 24 hours prior to arrival. Reservations made less than 24 hours prior to arrival will need to call the Guest Services office to receive their room entry key code.
• Room entry key codes will activate after 4:00 p.m. on date of arrival.
• The Guest Services office is located directly across the street at Atlantic Breeze Apartments, 1316 S Ocean Blvd in North Myrtle Beach. The Guest Services Office is open from 9:00 a.m. to 5:00 p.m.
• A pre-authorization will be placed on the card to cover incidentals during your stay.
• No personal checks will be accepted for payment of account.

Deposits

• An advance deposit equal to 50% of the total reservation, plus taxes and fees, is due at time of booking.
• The remaining account balance will be due 14 days prior to arrival.
• Reservations made within 14 days of the arrival date must be paid in full at time of booking.

Rates

• Rates are subject to change without notice.
• Only one discount may be allowed per reservation. No additional discounts may be added to special package rates, group rates, golf package rates, or promotional rates.

Taxes, Surcharges and Fees

• A 1% Destination Marketing Fee, 7.5% plus tax Resort Fee, and a $7.50 per night plus tax Access Fee will be applied to all reservations.
• All reservations are subject to 12% sales and local taxes.
• Reservations of 90 nights or longer are exempt from standard sales and local taxes.

The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. Taxes, service charges, etc. are subject to change without notice according to local law.

Cancellations & Changes

Oceana Resorts offers the opportunity to add an optional Vacation Protection Plan (VPP) to your reservation for $30.00 plus tax that will protect you if you should need to cancel, change plans, or depart early. This option must be added within 24 hours of confirming your reservation. The VPP can be added easily during Step 2 of your online reservation or by calling 866-469-7853.

If you choose to decline the Vacation Protection Plan, you understand:

• Advance deposits are non-refundable on reservations that decline the optional Vacation Protection Plan.
• A Date Change Fee* of $20.00 will apply for each date change.
• An Early Departure Fee* will be applied to any reservation departing earlier than the registered date of departure at time of check-in. This fee will range from $50.00-$150.00 based on seasonality and room type.

*If a package rate requires a minimum length of stay, the minimum stay must still be met after any date changes or the rate will be recalculated at current Best Available Rate before applying the fee. Guests who have purchased the Vacation Protection Plan will have this fee waived, but rates may still be adjusted based on minimum length of stay requirements.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Parking

Security may be present upon your arrival at the building. You will be required to show proof of reservation on your phone or by print to gain access to the parking deck and your condo. A packet with your parking permit will be left in your condo. This permit needs to be placed in your vehicle as soon as possible to eliminate the risk of your vehicle being towed and to gain subsequent access to the parking garage. Each condo is provided 2 parking permits. Additional parking is available across the street for a charge of $10 per day and can be arranged from 9am-5pm daily in the Guest Services office.

• Free parking is provided for two vehicles to guests at Bahama Sands Luxury Condominiums in the parking garage.
• Guests are provided a parking permit at check-in which must be displayed at all times while parking on-site.
• To ensure sufficient parking for all guests at the resort, parking permits are issued in accordance to the size of the room. We are unable to issue additional parking permits.
• 1-Bedroom Suites and smaller will receive 1 Parking Permit at check-in.
• 2-Bedroom Suites and larger will receive 2 Parking Permits at check-in.

Trailer & Motorcycle Parking Notice

• Trailer parking is not permitted on site.
• Trailers and motorcycles are strictly prohibited inside the parking garage.
• Unsecured outdoor motorcycle parking is extremely limited and may be provided based on availability, but cannot be guaranteed.
• We recommend that guests traveling with trailers and/or motorcycles arrange secured off-site parking through a third-party service provider prior to arrival.

Housekeeping

Nightly Reservations

• Towel and trash service is provided daily.
• A Full Service Clean will be performed every third night on reservations of five nights or longer including fresh bed sheets, making of beds, floor sweep, vacuum, bathroom cleaning and kitchen cleaning if applicable.
• Stays of seven, ten or thirteen nights will receive the first Full Service Clean on the fourth night and resume every third night thereafter.
• Daily Full Service Cleaning may be requested at the front desk for an additional charge.

Weekly and Monthly Reservations

• Weekly and Monthly rates do not include daily housekeeping services. Daily housekeeping may be added for an additional charge.
• One set of sheets and two sets of towels per bed are provided at check-in. Towel exchange will be provided upon request.
• One Full Service Clean is provided per week, as assigned by the front desk at check-in, for all monthly stays and any weekly stays of eight nights or longer.

Smoking

• Bahama Sands Luxury Condominiums is a smoke-free and tobacco-free Myrtle Beach resort experience. This includes all rooms, balconies, and common areas.
• As a courtesy to other guests, and to maintain a healthy and clean environment, the use of electronic cigarettes, vaporizers, and smokeless tobacco of any kind is also prohibited.
• If there is evidence of smoking in your room and/or your balcony, you will be charged a minimum $150.00 cleaning fee. Violation of this policy may also result in eviction of stay.

Pets

• Pets are not permitted. However, all ADA recognized service animals are always welcome.